Shipping and Delivery

Frequently Asked Questions
1
Step 1: Select your preferred colour. Step 2: Then click “Add To Bag”. Step 3: You can either continue shopping or if you are settled on purchasing your item(s), click on the bag icon “My Cart” and select “Check Out”. Step 4: You are required to fill up the contact information and shipping address and click the button of “Continue to shipping”. Step 5: Kindly check the details you have filled in especially the delivery address before you click the button of “Continue to payment”. Step 6: In the last step, you may choose the payment method that you would like to use for the payment process.
2
Unfortunately, once your order has been placed, we will not be able to accommodate any cancellation requests.
3
Your parcel will be delivered using Heyday’s appointed delivery courier company. We are using J&T Express currently.
4
You are not allowed to change your delivery address after payment has been made.
5
We do not provide oversea delivery service currently. Home delivery services are available for purchase within Malaysia (East & West Malaysia).
6
Your parcel will be shipped out within 2 working days after payment done.
7
For West Malaysia, you will received your parcel normally within 1-3 working days after it has been shipped out and 5-8 working days for East Malaysia.
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